FAQ

FAQ - find the answers for the most common questions

If your website is built by WeebPal, we’ll provide free supports free within 3-6 months. And we’ll still assist you depending on the situations.

That depends on your needs since we have many free themes with different purposes. There’re Zircon, iShopping, Education, Hotel, Corporate. And we suggest that you click the detailed theme to see if that theme is the one you need. http://weebpal.com/drupal-themes/drupal-free-themes

All of our themes are built with modern best practice, including responsiveness on mobiles & tablets.

It depends on the themes. But mostly, our themes support all major browsers including Chrome, Firefox, IE 8+, Opera, Safari.

At the moment, most of our themes support Drupal 7 version. And there’re some themes built on Drupal 8 released. When Drupal 8 is stable, we’ll provide more Drupal 8 themes.

At present, our Drupal theme prices range from $0 - $59.

For easy payment and for security reasons, we accept Paypal and Visa, Discover Card, and American Express at the moment.
If you have want other payment ways, contact us via contact@weebpal.com.

You can pay us via Paypal, Visa Card, Discover Card, and American Express.

If you have purchased our theme, log in your account, and you’ll see the billing history and the invoices.

There is a theme profile to install so that you can install to look exactly like the demo.

With each account, and with each payment transaction made, one theme can only be used for one site.
However, if you want to use our themes for various sites, or for unlimited use, contact us via our email contact@weebpal.com, and we’ll give you the specific price and the offer.

There are 2 parts:
- The profile file that enables you to install the theme to look exactly like the demo file
- The theme file that gives you basic appearance of theme, and you can configure and build the theme yourself

We offer a refund if there’re technical errors caused by our products in a 30 day time manner. If the issues are caused by third party modules or CMS based, we can support you, or help you to get the problem solved.

Besides providing themes, we also serve request for web development. If you have such need, please send us the details of your requirement - your website type, the purpose of your website, your target customers, and other related necessary information via our mail contact@weebpal.com . We’ll notice you asap.

For Drupal beginner but wanna install our themes, we suggest that you look into our guide here http://weebpal.com/guide/steps-install-weebpal-demo-package

Drupal is a little complicated CMS but it’s not so hard to use. There’re many ways to learn it, to name a few ways books, Google, or some experienced users guiding you. But to save you some time, we suggest that you watch the tutorials here, especially the first four videos, you can learn and try out with Drupal in some hours. http://www.youtube.com/watch?v=GTuQRcSX7nE

You can contact us via our email support@weebpal.com or submit a ticket via http://support.weebpal.com or chat with us via the chat at bottom right of the website.

We can only support minor issues related to our free themes. If you need other extensive and detailed supports, you can request our sevices via http://weebpal.com/web-maintenance-support-pricing

If you purchase with a created account, just log in and download it.
If you purchase without creating an account, when you finish the order, our system will automatically create an account for you. It’ll send to your email the account to log in and download.
For specific details, check out our payment guide. Step 8.

http://weebpal.com/guide/weebpal-standard-payment-process-guideline

There are two ways to use the theme to build a website, if you want build your site in 5 minutes to look exactly like the demo, check this guide. http://www.weebpal.com/guide/how-install-weebpal-demo-package
If you want to build your side from zero, which is usually for experienced Drupal user, try seeing our guide for the specific themes:
http://weebpal.com/guide

You can scroll down at the bottom right of WeebPal website http://weebpal.com and enter your email on Newsletter sign up section to receive our up to date news & offers.

We offer 4 main services: community contribution, premium themes, web design & development and web maintenance & support
Find more details about us on our homepage: and our About page

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